Why don’t I have any trades in Passiv?

Before we get started,

It’s helpful to know that Passiv doesn’t use margin.

It only suggests trades for the cash you have available in your account.

Also, Passiv doesn’t trade fractional shares at this time.

If your target allocation would require buying a partial share, it will skip that trade until you have enough cash to buy a full one.

“Why don’t I have any trades?”

Passiv will generate trades when you have enough cash available in your account to make a trade that aligns with your model portfolio.

It’s totally possible to have cash in your account that isn’t being allocated because there isn’t enough cash to buy the fund that keeps your portfolio balanced.

Here’s an example:

Let’s say you’ve got $80 sitting in your account.

Passiv looks at your portfolio and sees that the next move to keep things balanced is to buy an ETF that costs $100 per share. Since you’re short, it can’t make that trade yet - so it waits.

You might wonder, “Why not just buy something else that costs $20?”

It’s a good question - but Passiv won’t do that because it will throw your portfolio out of balance.

Passiv doesn’t just spend the cash you have available by buying whatever’s cheapest. It waits until it can make the right trade based on your targets.

So even if you technically have enough to buy something, Passiv holds off unless it lines up with your plan so your portfolio remains balanced.

“Why are my trades not going through?”

If you currently have pending or limit orders, Passiv won’t place trades with the cash earmarked for these trades.

To keep things clean and avoid accidental overlap, it waits until those orders are completed or canceled.

That includes:

• Limit orders that haven’t been filled yet
• Other trades you’ve manually placed but haven’t settled

What you can do:

✔️ Check your brokerage account for any open or pending orders

✔️ Cancel any you no longer need

✔️ Once cleared, Passiv will be able to place new trades

Here’s an example:

Say you set a limit order in your brokerage account to buy shares of an ETF when the price drops to $25.

Passiv sees that order and says, “Okay, you’ve already got a plan for this - I’ll wait.”

Even if you have cash sitting in your account, Passiv won’t place any trades until that order either fills or gets canceled. It avoids stepping on your toes or creating conflicting orders.

So if you’re wondering why Passiv didn’t do anything, double-check your account for open or pending orders - they might be what’s blocking your trades from going through.

Let’s sum it up

• Passiv only suggests trades for cash you have available - it doesn’t use margin.
• If you don’t have any trades suggested, you probably don’t have free, unallocated cash - or at least not enough to place trades that align with your model portfolio.
• If trades aren’t going through, you probably have open or pending orders. You can wait for those orders to go through, or manually cancel them.

If you still need help, click here and send a message to our support and we’ll help you out!